Support

Tell me what happened.

For purchase recovery, include the email used at Stripe. For conversion problems, include the Shim report without private extension source.

Lost licence

Send the purchase email or Stripe receipt. The original licence can be reissued after verification.

Use the first-launch steps on the download page. Include your macOS version if the approval option does not appear.

Describe the failing behavior and attach the compatibility report when it is safe to share.